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Vestas Factory

IT Support 
US, Windsor | Administrative | Full-Time | ID: 19841
 

Responsibilities:

  • Handle swap stocks for PC, tablets, mobile phones and take care of any reuse possible
  • Support IT needs for meeting rooms, printers, patching
  • Create and maintain site specific documentation
  • Install network devices and service on servers
  • Creatively detect and report any issues with Infrastructure at local sites to ensure that sites assigned are setup and maintained according to Vestas Global standards
  • Communicate and collaborate with colleagues and outsourced partners

Qualifications:

  • Education: IT Supporter or data technician or experience from a similar position.
  • 2 years experince in IT Support/Help Desk 
  • Experience with Windows client and server OS
  • Experience working in global standard corporate client infrastructure environment
  • Experience with network equipment, network patching fiber and RJ45 and bigger cabled and wireless HP/Cisco-network
  • Familiar with server raids disks, ups systems are an advantage
  • Understanding of what it requires to work within a standardized centralized infrastructure regarding configuration/programs and keep documentation maintained.
  • Experience with ITIL and knowledge of how to work in a production environment
  • You know how documenting work in ticket system (Service-now) and you have experience with doing site documentation
  • Motivated, take initiative and know how to combine this with the need of reactive support
  • Service minded, good at establishing relationships and providing high-quality customer service with your local stakeholders as well as your stakeholders in the IT organization.
  • Communicating solutions to the end-users and you can communicate with IT architect, project managers, end users in production as well as management level.
  • Documentation of technical solutions
  • Ability to work with limited to no supervision, take responsibility for operation and support as well as delivering as committed to the projects you are involved with.

Essential Functions:

  • Proficiency in Microsoft Office Suite computer skills (Windows, Word, Excel, Power Point, Outlook)
  • Ability to follow instructions.
  • Ability to communicate effectively in English.
  • Ability to implement processes to efficiently conduct required administrative responsibilities.
  • Ability to handle database systems
  • Respect for and ability to work with various cultures
  • Regular and committed attendance

Physical Demands

While performing the responsibilities of this job, the employee is regularly required to sit; use of hands and fingers to handle and feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit, stand and walk. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Awareness of company safety focus in all activities, to avoid individual injuries and injuries to others. Is able to wear the required Personal Protective Equipment (PPE) for the duration of the task

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions. The environment is an open office setting and the noise level in the work environment is usually moderate. Occasionally may be required to work outdoors at factory or warehouse in all kinds of weather.

Salary Expectations: $50,000- $60, 000

CCPA Notice for California Applicants


About Vestas

Vestas is the energy industry’s global partner on sustainable energy solutions. We design, manufacture, install, and service wind turbines across the globe, and with +136 GW of wind turbines in 84 countries, we have installed more wind power than anyone else.

Through our industry-leading smart data capabilities and +117 GW of wind turbines under service, we use data to interpret, forecast, and tap into wind resources and deliver best-in-class wind power solutions. Together with our customers, Vestas’ more than 29,000 employees are bringing the world sustainable energy solutions to power a bright future.

Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills and perspectives, and gives everyone equal access to opportunity. 

We invite you to learn more about Vestas by visiting our website at www.vestas.com and following us on our social media channels.