Service Operations Dispatcher

Do you want to play an active role in shaping the energy future? At Vestas, you can! 

As the global leader in wind energy, we drive innovation to create a more sustainable world. With us, you will take on responsibility, grow both professionally and personally, and work in an environment that encourages collaboration, courage, and fresh ideas. 

Would you like to contribute your expertise in an international environment? At Vestas, you’ll find exciting projects, modern ways of working, and real opportunities to make an impact. 

Take the next step and start your journey as a Service Operations Dispatcher (m/f/d) in Vienna.

Your benefits – because your commitment counts! 

• Start & Perspective: Structured onboarding program and a permanent employment contract with long-term prospects 

• Development & Expertise: Varied work in a forward-looking industry and individual opportunities for professional growth 

• Flexibility & Work-Life Balance 

• Add-Ons

• Team & Culture: Scandinavian-inspired with flat hierarchies, informal culture, and strong team spirit 

Your responsibilities – here's where you can get involved! 

• You plan service assignments efficiently and allocate the service teams according to operational needs
• You ensure that the composition of the service teams is always up to date and flexibly adjusted to demand
• You ensure that the service plan consistently complies with the contractual obligations outlined in the service agreements
• You take care of the timely procurement, scheduling, and provision of tools, spare parts, and services
• You ensure timely and proactive communication with all relevant stakeholders (e.g., technicians, customer service, etc.)
• You continuously monitor key performance indicators in the planning area and ensure their stability and achievement of targets
• You create a detailed three‑week plan to ensure optimal deployment and resource management

Your profile – what makes you a great fit! 

• completed technical or commercial vocational school
• strong coordination and organizational skills
• basic technical knowledge is an advantage
• proficiency in common software programs (MS Office, SAP, etc.); Salesforce knowledge is a plus
• very good German and English skills, both written and spoken, round off your profile 

The actual salary is significantly higher than the minimum salary stipulated in the collective agreement (minimum salary stipulated in the collective agreement for the metal industry for job group III in the 1st year: 38.183,60€ (annual salary) - years of employment in the same job group also increase the minimum salary). 

Our commitment to a fair hiring.

 At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.

DEIB Statement

 
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

BEWARE – RECRUITMENT FRAUD

 
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

About Vestas

 
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. 
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. 
With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. 
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. 
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.