Service Operations Dispatcher

Requisition ID:  49014
Location(s): 

Videbæk, Region Central Jutland, DK

Work experience:  Professional
Type of position:  Full-Time
Job Family:  Supply Chain and Logistics

Vestas Factory

Vestas Wind System is the world leader in the wind industry and technologies covering 5 continents and developing new geographical area in green energy. Are you an experienced Planner? Do you want to work in the wind industry? Then Vestas has an opportunity for you! 


Region NCE > SBU NCE Service> Service Operation
Vestas North and Central Europe (NCE) is a Sales Business Unit that covers Scandinavia, the UK, Ireland, Poland, the Baltics, Germany as well as Eastern Europe and South Africa. We are responsible for the sales function, projects as well as installation and service of the wind farms in these regions. We aim to be the best performing business unit in Vestas, and we work every day to make Vestas NCE the best place to work.
The service department in Denmark is responsible for service, service sales and maintenance of wind turbines in the Nordic countries. Our department is busy, and a lot of new and exciting things are happening. In order to continue to be effective, we need a good service planner who can navigate an innovative environment with self-confidence and a structured approach to tasks. In the team, there is a good and friendly atmosphere with room for laughter and professional sparring. We have many irons in the fire and experience in our tasks through good cooperation in the team and in the department.
 
Responsibilities

  • Planning and coordinating the work of our service technicians out in the field – both short and long-term planning
  • Assigning technicians to handle unforeseen faults on the turbines on a daily basis
  • Ordering spare parts and tools for the service tasks
  • Ensuring effective internal communication and good relationships with our internal stakeholders
  • Setting task priorities within specified deadlines

 
Qualifications

  • Education or work experience in similar areas within planning, coordination, administration or freight forwarding
  • Ability to work in a time-sensitive setting
  • Self-organization
  • Remote team management knowledge
  • Good knowledge of the English language
  • System user of MS Office, SAP and Salesforce
  • A technical understanding of the wind turbine industry will also be a good starting point for the position

 
Competencies

  • Planning and organizational skills
  • High degree of flexibility
  • Safety awareness
  • A good overview and the ability to keep a cool head in busy periods
  • Works well with changing tasks and being able to prioritize between different tasks at the same time.
  • Ability to collaborate with a wide range of stakeholders, but also being able to draw a line in the sand

 
What we offer
An exciting position with good opportunities for development both professionally and personally. We have an open culture where communication and collaboration are keywords for achieving good results. We are all enthusiastic about wind energy and deliver quality solutions to our customers. You will work in an open and professional environment where you will support build a new team. If you become part of Vestas, you will have the opportunity to develop your career in a global wind energy company in a really exciting and growing industry.
We offer you a good collective agreement, where there is a discretionary account, a good pension and a comprehensive health insurance.
 
Additional information 
Location: Videbæk, DK.
We look forward to seeing your application as soon as possible, as interviews will be held on a regular basis. We amend or withdraw our jobs and reserve the right to do so at any time, including before the advertised closing date. Please be advised to apply on or before the 10th of May 2024. All inquiries are treated confidentially.


BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, www.vestas.com/en/careers/job-openings

About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. 
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. 
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. 
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. 
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.