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Customer Account Manager

Requisition ID:  18639
Location(s): 

Videbæk, Region Midtjylland, DK

Work experience:  Professional
Type of position:  Full-Time

 

Vestas Factory

Customer Account Manager 
DK, Videbæk | Professional | Full-Time 
| ID: 18639 

Are you ready to start your professional carrier in our Customer Service management team? then join as our new Customer Account Manager. Do you want to learn how to build profitable and efficient relationships with a broad range of stakeholders?  Would it motivate you to play a vital role in our effort to retain high customer satisfaction?  Then look at this exciting opportunity to develop your career at Vestas, as market leader in sustainable energy? 
 
EVP NCE > Region NCE > Account Management
The Service department is responsible for service, service sales and maintenance of the wind turbines within the Nordic countries. We have an open and informal culture, where teamwork and good communication is the key to our achievement, and we are looking for a Customer Account Manager to join our team. In this role, you will have the opportunity to work in an exciting industry and a team of highly motivated employees.  
 
Responsibilities
As our new Customer Account Manager, you will after an introduction period be responsible for the revenue of your own customer portfolio, which consist of customers in Denmark. As the main Vestas contact for your customers, you will create, build and retain highly efficient relationships with both customers and internal stakeholders, resulting in high customer satisfaction as well as solid financial growth for both the customer and Vestas.


Further your main responsibilities will include:

  • Act on behalf of the customer internally within Vestas to ensure that we deliver on the customers' business case, which will include communication with the planning department, technicians, and other stakeholders
  • Calculate and follow up on the cost and profitability of our service contracts and negotiate sales if additional services are requested
  • Create and handle administrative routines with new or existing customers 
  • Actively participate in the handovers of new wind parks from sales and construction to ensure that all obligations in the contract are being identified and fulfilled before we take over in Service
  • Handle daily communication with customers

 
Qualifications

  • A relevant Bachelor's degree 
  • Preferable good technical understanding and commercial mind-set
  • Preferable experience from working with customers with a focus on cost efficiency
  • Professional skills in MS Office 
  • Basic contractual knowledge is important as contracts form the baseline in the discussions with customers 
  • Fluent in written and spoken English and Danish, other Nordic languages is a plus

 
Competencies

  • A commercial mindset with the ability to understand our business and what creates value for our key account customers and Vestas 
  • A team player with good social skills and a professional approach, since you will work with many stakeholders, both internally and externally
  • A well-organized and structured approach to your work


What we offer
We offer an exciting job with good opportunities for professional and personal development in an inspiring environment with the energy industry’s global partner on sustainable energy solutions. Apart from a competitive benefit package, you will be in a central role in close relationships with our customers and become part of a team of skilled and committed colleagues who are all enthusiastic about wind energy. We have a positive and supportive atmosphere at the office, and we are looking forward to welcoming you!
 
Additional Information
Your primary work location will be at our office in Videbæk, Denmark.
There are approximately 5 travel days per year required for this position. 
Applications are handled on an ongoing basis, so please apply online as soon as possible and no later than the 31st January 2022. For further informations please contact hiring manager Pernille Lyngby Povlsen +45 5221 1021

 


About Vestas                                                                
Vestas is proud to be the energy industry’s global partner on sustainable energy solutions. We design, manufacture, install, and service wind turbines across the globe, and we have installed more wind power than anyone else. 

Vestas strives to be the most inclusive workplace in the sustainable energy industry and ensure equal opportunities for everyone regardless of the social identity. We are stronger as a company not despite our differences, but because of them, both professionally and personally. Beyond a diverse workforce, we want to ensure that all of our employees are included and actively contributing to Vestas’ success and innovation. Only then can we become the global leader in sustainable energy solutions and ensure sustainability in everything we do. 

At Vestas, we offer global opportunities for people with growth mindsets and the desire to make a shared and positive impact. We work in the true spirit of our corporate values: accountability, simplicity, collaboration, and passion. We expect everyone to live up to these in their day to day work – no matter what you do and where you are in the organisation.

Learn more about Vestas at www.vestas.com and follow us on our social media channels