Service Planning Agent - Unscheduled Maintenance, Senior

Do you have experience in wind turbine services? Do you want to work in an office? If so, this could be the job for you.

Service > Global Service Operations > Planning Excellence Center - Unscheduled Maintenance
The department of Service Operation Support, Technical Planning located in Szczecin, is part of a global Service Deliver Centre providing services to internal customers across the world. Main areas of responsibility is Technical Planning of Scheduled / Unscheduled / CIM service activities in SAP and Salesforce.

Responsibilities

• Processing work orders from system or manually. Identify CIM opportunities and link work order (if applicable)
• Consider customer specifics in technical planning (including customer entitlement)- Triggering technical Support for complex jobs
• Upstream support role involved for quotation creation
• Task list improvement opportunities identified and aligned with Technical Support (who triggers task list creation & updates)
• Quality verification based on inputs provided by Field Technician. Introducing innovations
• Checking if material consumption is correct according to the planned components and in comparison to work performed description.
• Supporting the manager in coordinating the team. Helping less experienced team members with technical issues. Representing the department at internal meetings

Qualifications

• Technical background and ideally experience on one of the following wind turbines: Vestas, Siemens, GE, Gamesa 
• relevant service experience, fault-findings, main component works and be ready to move into a more office-based position
• Proof of an engineering technical qualification would be a beneficial asset
• Very good English, both verbally and in writing
• Knowledge of other languages will be an advantage

 
Competencies

• Technical background
• Engineering technical qualification 
• Fault finding
• Planning and time management skills
• Team player

 
What we offer

We offer you the opportunity to make a difference and to work in a multicultural and international company, where you have the possibility to improve your skills and develop professionally.
 
Additional information
Work location: Szczecin, Poland.
We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 14.06.2025.

BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

DEIB Statement
At Vestas, we recognise the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. 
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. 
With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. 
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. 
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.