Service Operations Support Team Leader

Do you want to shape the future for green energy?

Region MED  > SBU MED Service > Service Operations Support Africa & Middle East

At Vestas, we are committed to accelerating the transition to renewable energy and creating a more sustainable world. The Service Operations Support (SOS) function plays a pivotal role in ensuring the safe, efficient, and reliable operation of our wind turbine fleet across the South Africa and MENA regions.

Responsibilities

• Lead and develop a team of Technical Planners, Special Service Task Coordinators, and Master Schedulers
• Manage effective planning and scheduling activities to optimize workforce utilization and reduce maintenance backlogs
• Support field operations by ensuring the right resources, skills, and materials are available
• Monitor and report on operational KPIs and PPIs
• Ensure alignment with Vestas' global operating model
• Implement business improvements and best practices
• Contribute to regional technical and commercial planning strategies
• Develop team capability and performance
• Ensure adherence to service delivery targets and safety requirements
• Support continuous improvement and change management initiatives
• Collaborate with Area Management and stakeholders to reach regional objectives
• Promote operational excellence and customer satisfaction

Qualifications

• Degree or Diploma in Engineering, Operations Management, or related field
• Experience in technical planning, scheduling, and operational support
• Wind energy industry experience is advantageous
• Advanced proficiency in SAP, Salesforce, or similar systems
• Advanced written and spoken English

Competencies

• Solid leadership and people management capabilities.
• Effective planning, coordination, and resource management skills.
• Technical operations and maintenance planning understanding.
• Process-oriented thinking and continuous improvement mindset.
• Ability to build and maintain productive stakeholder partnerships.
• Commitment to health, safety, and environmental standards
• Experience with change management and Lean methodologies.
• Data-driven decision-making capability.
• Effective delegation and coaching skills.
• Effective teamwork and communication capabilities.

What we offer

• Fair pay and benefits package
• Access to modern tools and global best practices
• Clear focus on safety, well-being, and work-life balance
• Opportunity to work for a global renewable energy leader
• Collaborative culture that values innovation and contribution

Additional information

We look forward to receiving your application as soon as possible, as we will be reviewing applications on a rolling basis. To apply for this opportunity please submit your resume in English.

Our commitment to a fair hiring.

 At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.

DEIB Statement

 
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

BEWARE – RECRUITMENT FRAUD

 
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

About Vestas

 
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. 
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 200 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. 
With 39,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. 
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. 
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.