Workplace & Collaboration - SME

The Workplace and Collaboration SME will be part of an agile product team responsible for the deployment and lifecycle management of laptops and desktops, both physical and virtual. This includes operating, updating, and maintaining end-user PC platforms throughout their lifetime. The role also involves providing 3rd level support to assist other support functions and ensuring high-quality service delivery. The team is responsible for software deployments, primarily through the Microsoft Endpoint Configuration Manager (MECM/SCCM) platform but not limited to it. The ideal candidate will bring a broad skill set with a specific focus on Virtual Desktops and applications, with experience in Microsoft Azure Virtual Desktop (AVD) or other client virtualization platforms.

Digital Finance, People, Workplace & Support > Digital Finance, People, Workplace & Support - People and Compet > Workplace Solutions Ops

Responsibilities

• Deploy, operate, and maintain physical and virtual desktop environments
• Administer client management platforms (e.g., MECM, Intune, Citrix, AVD)
• Monitor and remediate issues in virtual desktop environments
• Create and manage task sequences for OS deployment (OSD) using MECM
• Develop and maintain PowerShell scripts for automation and reporting
• Ensure compliance with organizational policies across all endpoints
• Provide 3rd level support and act as an escalation point for Level 1 and 2 support team
• Collaborate with architects and other SMEs to install, upgrade, and optimize infrastructure
• Initiate initiatives to improve infrastructure efficiency and user experience
• Maintain documentation, user guides, and technical references
• Mentor team members and contribute to prioritization and planning with the Product Owner
• Support workplace collaboration tools and ensure seamless integration
• Participate in transformation projects and cross-functional collaboration

Qualifications

• Bachelor's degree in IT, Computer Science, or related field
• Minimum 5 years of experience in IT infrastructure or end-user computing
• Experience deploying and managing Virtual Desktop Solutions (AVD, Citrix, VMware Horizon)
• Extensive proficiency in MECM/SCCM, Intune, Windows Operating Systems, Active Directory and Entra ID
• Advanced PowerShell scripting skills
• Familiarity with Agile ways of working
• Skilled at diagnosing and resolving technical issues
• Effective communication and stakeholder engagement skills
• Ability to manage one's own workload and lead technical initiatives
• Relevant certifications (e.g., AZ-140, Microsoft Endpoint Administrator, Citrix/VMware certifications)

Competencies

• Communication: Clear and effective verbal and written communication
• Teamwork: Collaborative mindset and willingness to contribute
• Openness to Learning: Willing to adopt new technologies and reprioritize tasks when required
• Initiative: Willing to learn and propose long-term solutions
• Problem Solving: Skilled in isolating and resolving complex issues
• Technical Proficiency: Deep understanding of VDI, MECM/SCCM, Intune, Active Directory and Windows Operating Systems
• Time Management: Ability to manage multiple tasks efficiently
• Mentoring: Willingness to support and upskill team members
• Innovation: Interest in exploring new features and enhancing user experience

What we offer

Vestas provides an open, respectful global culture, an attractive compensation package, and long-term career development. Choose us, choose a good future! To meet business growth needs, Vestas needs a lot of experts to join us. We value and respect all employees and will offer attractive benefits which include: A broad program of on-the-job training, an ideal platform for professional and personal development, a Bonus Program, colorful team activities, etc. We put the emphasis on developing both personal and professional skills. In return, we expect you to work towards our goals. Choose us, choose a solid future!

Additional Benefits

• Fitness Subsidy
• Retirement Benefit Plan

Our commitment to a fair hiring.

 At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.

DEIB Statement

 
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

BEWARE – RECRUITMENT FRAUD

 
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

About Vestas

 
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. 
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. 
With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. 
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. 
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.