Senior Analyst - SAP Ariba Support

Vestas is a major player in wind technology and a motivation in the development of the wind power industry. Vestas' core business comprises the development, manufacture, sale, marketing, and maintenance of Wind Turbines. Come and join us at Vestas!

Digital Solutions > Digital Technology Solutions > Idea-to-Market & order-to-Delivery 

You will join the Digitalization & Automation Solutions department and collaborating with one of our Digital Product Teams within the Idea to Market & Order to Delivery domain, specifically covering Procurement, Quality, HSE & Sustainability in the Digital Technology Solutions. In this product area, we drive down cost, improve supplier collaboration and manage procurement risk through the development, deployment and anchoring of digital procurement solutions together with our business partners, focusing on effective adoption to ensure that tools and processes are used as intended to deliver value. 

Responsibilities

The main purpose of this position is to support Digital Procurement products and day-to-day handling of the L1/ L2 technical incidents, ensuring smooth operation, optimization, and continuous improvement of procurement systems such as SAP Ariba, ECC or similar platforms, reporting to Procurement System Support Team Manager. The Senior Analyst works with Digital Procurement Product owners, Direct/Indirect procurement buyers, Purchasers & Sourcing responsible to support system bugs/errors or route enhancement requests from line of business in the production system such as SAP Ariba, Go Buy and Ariba buyer network. The successful person must be a self-starter and could work on their own with Digital Procurement Product Owners, Line of Business and technical teams. It's key that they could build up relationships with the business and gain credibility and respect to fully engage the business users in the Procurement operations. 

Detailed knowledge on SAP Ariba is of course essential.

The role requires a hybrid work setup, with a requirement to report to the office a certain number of days per month. The specific number of in-office days will be discussed during the hiring process.

Key responsibilities include:

• Provide support for the SAP Ariba cloud solution, focusing primarily on Procure-to- Pay processes within the SAP Ariba Business Network & Supply Chain Collaboration modules
• Demonstrate a solid understanding of the integration between SAP Ariba and SAP ECC, particularly in the areas of Sourcing, Contracting, Order collaboration & Supplier Quality modules
• Primarily responsible for supporting the Procurement and Supply Chain Planning Systems, Tools and other platforms (e.g., SAP ECC, S4/Hana, Ariba) 
• Act as a liaison between end users & suppliers to ensure smooth communication & issue resolution
• Review & assess existing and proposed system solutions and business processes recommending and implementing in both process and technology to effectively address business challenges
• Analyze and resolve complex integrated system issues within agreed SLAs by collaborating with relevant colleagues & business stakeholders to ensure timely and high-quality solutions
• Design Ariba reports & dashboards to provide better visibility into key business processes
• Develop tests for Sap Ariba modules, components, and sub-components performing post-implementation analysis throughout the system landscape to ensure accuracy in areas affected by system development.
• Evaluate new updates released by SAP Ariba
• System Triage for emails/tickets raised and identify level of support needed based on criticality (for instance., L1/L2 incidents)
• Daily monitoring: System integration errors (failed PO, iDoc errors, etc) and coordinate with business to correct the error
• Catalogue management support (with Purchasers Punch out & Dynamic catalogue (with Suppliers) - enable punch out catalogue; includes creation, loading, testing, etc) 
• Workflows/Approval/Tasks assigned to system support (edit/delete etc) 
• Assist in catalogue testing, documentation, and implementation in production system
• Train end-users on system functionality and create/maintain user guides or SOPs.
• Conduct training sessions for new users and refresher training for existing users on tools like Guided Buying, Ariba spend mgmt etc.

Qualifications

• Bachelor's degree in Information Technology, Engineering or related field
• 4 to 7 years of relevant experience in Ariba P2P, Guided Buying, Ariba Network (supplier, buyer side) and should also have an in-depth understanding of integration with downstream systems & support model
• Deep understanding of SAP Ariba from a configuration standpoint
• Working knowledge of Systems integration points for SAP Ariba
• Significant Data analysis & process mapping skills
• Knowledge or experience in Ariba upstream modules
• Ability to work with minimal supervision
• Good communication and presentation skills
• Flexible to work in roster shift schedules

Competencies

• Working knowledge in ServiceNow - Incident Response and Resolution/Incident Management  
• Strong knowledge in SAP ECC, Ariba
• Exposure to S4 HANA, SAP-EPD (Enterprise Product Development) will be an added advantage
• Detail-oriented and able to perform in a demanding environment
• Proficient in MS Office, communication, stakeholder management, and business partnering
• Has a continuous improvement mindset in terms of process and continuously aspires for professional growth
• Ability to coordinate complex priorities and meet deadlines
• Proactive and Proven ability to work independently and in teams
• Regular and reliable attendance
• Structured and analytical way of working
• Good Team player & quick learner

What We Offer

We offer you an engaging role with great professional and personal development opportunities in an inspiring, progressive, international work environment at an established manufacturer of wind turbines. We offer attractive company perks like fitness subsidy, health insurance, pension, life insurance, medical allowance, travel allowance, internet allowance, etc. 

Additional Information

Your primary workplace will be Chennai.
Please note: We do amend or withdraw our jobs and reserve the right to the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 10th July 2025.

BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

DEIB Statement
At Vestas, we recognise the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. 
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. 
With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. 
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. 
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.