Salesforce Product Support

Our department envisions a future where digital solutions act as a catalyst for growth, efficiency, and sustainability. We aim to leverage emerging technologies and data-based insights to optimize decision-making and streamline operations. Together, we aspire to be at the forefront of delivering sustainable energy solutions globally. We focus on Agile practices within a Digital product-led set-up within the Product Area of Digital Opportunity Development and Sales. Running continuous improvement of digital products supporting the Sales Organization and Development. The product area has broad engagement across Vestas' digital landscape and a vision for digital transformation.

Digital Technology Solutions > Digital Technology Products & Platforms > Digital Opportunity Development & Sales

Responsibilities

Your primary area of responsibility is within the technical development and maintenance of our Salesforce solutions. On the way, you will work closely with Business Partners and Product Owners, by being the interface between them. Therefore, your tasks will entail;

• Grooming and evaluating business requirements from key stakeholders
• Aligning and interacting with Product Owners to discover/overcome technical bottlenecks at an early stage
• Providing support in release management and consequent testing
• Validating our digital solutions globally, to ensure that what we develop is scalable
• Monitoring relevant processes, ensuring that our digital offerings are meeting quality and cybersecurity standards, and optimizing platform performance
• Acting as a credible touchpoint for troubleshooting, who can also escalate immediately to the right person, if required
• Providing support in building business cases for integrating our IT offerings throughout the Product area

Qualifications

We envision that you have a relevant bachelor's degree in Computer Science / Software Engineering / IT - or will graduate in the upcoming months - combined with some of the following points;

• Previous experience in digital transformation, product development, or translating user stories to feasible IT solutions
• Previous experience in monitoring and optimizing processes, and conducting related root cause analysis
• Previous experience in collaborating with diverse teams to deliver an IT solution, troubleshooting issues on the way, and aligning priorities
• You work well in acting as an interface between IT and business
• You are structured and can cope with running test versions and quality checks, with high attention to detail
• Previous experience in a multinational organization or participating in an exchange program throughout your education
• Previous Salesforce experience or other CRM solutions
• Have worked in an agile environment and with Agile methodologies
• Can write and structure code in any programming language

Competencies

We envision that you possess the following abilities to completely act in the role;

• Great communication skills in English - both written and verbal
• Stakeholder management skills are well-suited for a large, matrix organization
• Go beyond the siloed approach and see business value holistically
• A high degree of flexibility and professionalism needed to adapt to an ever-changing environment
• Motivated person and have the motivation to make things happen
• Take ownership of your assigned responsibilities
• Turning complex ideas into structured and crisp messages
• Comfortable with following a mandated strategy, while speaking up, if necessary

What we offer

We offer you an exciting role with great professional and personal development opportunities in an inspiring, progressive, international work environment at an established manufacturer of wind turbines. We offer attractive company perks like fitness subsidy, health insurance, pension, life insurance, medical allowance, travel allowance, internet allowance, etc. We have a modern, inspiring office overlooking Manila Bay, conveniently located near public transport. We believe in work-life balance and plan annual offsite outings, team building, and sports events. In Vestas, you will experience an innovative environment where no days are ever the same, strengthening your personal as well as professional growth.

Additional Information

We do amend or withdraw our jobs and reserve the right to do so at any time, including before the advertised closing date. Please be advised to apply on or before the 31st of December 2024.

Additional Benefits

• Fitness Subsidy
• Retirement Benefit Plan

BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

DEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. 
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. 
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. 
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. 
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.