Field Engineer - IT

This role is for a suitably qualified and enthusiastic IT Field support under the Regional IT Delivery team. The department is spread over the APAC region and globally, this role is based out of Manila, Philippines.

Digital Technology Solutions > Digital Employee Experience & Infrastructure as a Service > Regional IT Delivery & Engagement

Responsibilities

• Provide support for our end users as well as daily maintenance of the IT infrastructure
• Supporting building and infrastructure projects in need of hands-on at specific sites
• Handling swap stocks for PCs, tablets, and mobile phones and taking care of any reuse possible
• Meeting room, printers, patching
• Create and maintain site-specific documentation
• Ensuring that sites are set and maintained according to Vestas Global standards
• Closely communicate and collaborate with your colleagues in the rest of the IT organization to fulfill your role
• Installing network devices and doing service on servers
• Proactively detect and report any issues with Infrastructure at local sites to the appropriate team or project to ensure that the sites within your responsibility are maintained and kept up to Vestas standards

Qualifications

• Experience with Windows clients and IOS mobile
• Experience working in a global standard corporate client infrastructure environment
• Experience with network equipment, network patching of cabled and wireless network
• Understanding of what it requires to work within a standardized centralized infrastructure regarding configuration/programs and keep documentation maintained
• Experience with ITIL and knowledge of how to work in a production environment
• You know how documenting works in the ticket system (ServiceNow) and you have experience with doing site documentation

Competencies

• Proactive, take initiative, and know how to combine this with the need for reactive support
• Service-minded, good at establishing relationships with your local stakeholders as well as your stakeholders in the IT organization
• Good at communicating solutions to the end-users and you can communicate with IT architects, project managers, end users in production as well as management level
• A high level of tidiness and you know how to document technical solutions
• Can work efficiently, take responsibility for operation and support, and deliver as committed to the projects you are involved with
• You speak and write fluent English

What we offer

Vestas provides an open, respectful global culture, an attractive compensation package, and long-term career development. Choose us, choose a good future! To meet business growth needs, Vestas needs a lot of expertise to join us. We care and respect all employees and will offer attractive benefits which include: A broad program of on-job training, an ideal platform for professional and personal development, a Bonus Program, colorful team activities, etc. We put the emphasis on developing both personal and professional skills. In return, we expect you to achieve goals to achieve results. Choose us, choose a solid future!

Additional Information

We do amend or withdraw our jobs and reserve the right to do so at any time, including before the advertised closing date. Please be advised to apply on or before the 31st of July 2024.

Additional Benefits

• Fitness Subsidy
• Retirement Benefit Plan

BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

DEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. 
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. 
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. 
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. 
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.