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ServiceNow Senior Developer

Requisition ID:  24707

Pasay City, 00, PH

Work experience:  Specialist
Type of position:  Full-Time


Vestas Factory



The Configuration & Development role has a broad knowledge base covering configuration and development on the ServiceNow platform. The Configuration & Development role will work closely with our architects, SMEs, supporters, as well as external vendors to ensure top-of-class solutions for Vestas.  With your broad and deep knowledge and your holistic view of the data model, you can make complex solutions into simple, strict, and clean code or suggest the best alternative way forward.


User Productivity & Digital Foundation > Infrastructure Delivery & Support > ServiceDesk, Tools & Processes



  • Coordinate work covering designing, developing, configuring, testing, deploying, and supporting solutions for the ServiceNow platform
  • Work on multiple projects at the same time
  • Collaborate on medium-to-large scale projects with minimal supervision
  • Create technical documentation, including design, security, accreditation documentation
  • Communicate with clients, analyze business needs, problem-solving, and develop solutions from scratch
  • Work with business users to understand requirements and translate them to technical specifications
  • Develop test cases for functional, regression testing, UAT, resolution of reported defects, and perform integration testing with sample and live data
  • Initiate and direct efforts to perform root cause analysis and remediation for integration, system, reporting, and data issues
  • Support the ServiceNow version upgrade process


  • Degree in IT and Business or similar education
  • Background as a developer in a large company or from an implementation partner with broad and deep experience
  • A minimum of (3) years of experience with ServiceNow development
  • Technical solutions architecture and Project management experience
  • Worked with Western customers in at least 2 other ServiceNow Installations
  • Fluent in English both written and oral
  • Advanced Admin
  • Application developer

      Specific knowledge required:

  • IntegrationHub
  • Integrations via REST
  • JavaScript
  • Flow designer/editor
  • Deep understanding of the ServiceNow data model

      Ideally, experience with more of the following areas:

  • ITSM Pro
  • Integration hub enterprise spokes 
  • HR Service delivery Pro
  • Workplace Service delivery
  • Security operations (SIR)
  • Vulnerability response (VR)
  • App Engine
  • ATF



As a person, you are professional and committed by nature with a solid sense of quality as part of the job requires going back to OOTB features, clean-up, and QA on already existing solutions. You are flexible with a can-do attitude and an innovative mindset, and you thrive in an exciting environment with progressive people. Furthermore, you

  • Are self-motivated and can act on your own. If you see issues while doing a solution you make sure that this is noted and taken care of
  • You have a holistic view of the ServiceNow platform and data model, and you see the value of not introducing silo solutions and technical dept for the sake of quick and easy solutions
  • Can work in an agile/scrum-based fashion
  • Our strict and minimalistic in your solutions
  • Can conduct training sessions for your colleagues on technical matters
  • Can build trust and credibility at all levels of the organization
  • Have strong interpersonal and written communication skills

What we offer

You will be working together with vendors, architects, Service Delivery Managers and Subject Matter Expert colleagues in other departments within Operations and Support and you will be involved in the implementation, adoption, and optimization of key services to Vestas end-users. 


Furthermore, you will get the chance to engage with a large array of stakeholders also outside Vestas Global IT. 

All of this will happen in a professional, multicultural environment where the Vestas values: Accountability, Collaboration, Simplicity, and skill are central to your success. Vestas offers you improving career opportunities in a global organization. As an established supplier of wind power solutions, we have installed more than 48,000 wind turbines in 70 countries. We currently have more than 25.000 employees and are eager to welcome new committed colleagues.


Additional Information 
We do amend or withdraw our jobs and reserve the right to do so at any time, including before the advertised closing date. Please be advised to apply on or before the 31st of July 2022.


Additional Benefits

  • Fitness Subsidy
  • Retirement Benefit Plan

About Vestas


Vestas is the energy industry’s global partner in sustainable energy solutions. We are specialized in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. 

Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 145 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. 


With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. 
Vestas promotes a diverse workforce that embraces all social identities and is free of any discrimination. We commit to creating and sustaining an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. 


To learn more about our company and life at Vestas, we invite you to visit our website at and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.