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Vestas Factory

Print Management, Subject Matter Expert 
PH, Pasay City | Professional | Full-Time 
| ID: 19729 


Print Management Subject Matter Expert (SME) has a broad knowledge base for print management covering printers, print drivers and print servers. Our new SME will work closely with our existing SDMs, architects and SME's as well as external vendors to ensure stable and motivating printing devices for Vestas's end users.


Global IT > User Productivity & Digital Foundation > Infrastructure Delivery & Support



  • Print queue and print driver management (IMACD)
  • Printer settings on printing devices
  • To maintain the print environment, cooperate with other internal teams and external vendors
  • Effectively ensuring the consistency and correctness of printer asset data
  • Monitor the Print platform services and generation of print-related reports
  • Act as an escalation point for 1st level print support
  • Implement, handle, and maintain enterprise print policies



  • Degree in IT and Business or similar education
  • Highly IT literate (IT drivers)
  • Fluent in English oral and written
  • Understanding of the set of IT Services provided to enterprises by a global IT organization and the IT infrastructure technologies that support and enable them

       Specific knowledge required

  • Maintaining printers, print servers and platforms in an enterprise Windows environment
  • Working with support and change management in a service management tool

      Ideally a broad experience with

  • Working in ServiceNow as a service management tool
  • Working with ITIL and IT Service Management (ITSM) processes
  • PrinterInstaller from PrinterLogic
  • Streamline NX



  • Have the ability to encourage change with the goal in focus
  • Have a high degree of flexibility to adapt to an ever-changing environment
  • Have high-quality standards and persistence in getting to the bottom of problems
  • Are innovative, structured, and methodological, focused but also enjoy the benefits of working in a team
  • Test and ask constructive questions to processes
  • Understand the corporate-wide impact of your work and deliveries
  • Are willing to work on different shifts covering alternate time zones


What we offer
We offer you an exciting role with great professional and personal development opportunities in an inspiring, progressive, international work environment at an established manufacturer of wind turbines. We offer attractive company perks like fitness subsidy, health insurance, pension, life insurance, medical allowance, travel allowance, internet allowance, and some more. We have a modern, inspiring office overlooking Manila Bay, conveniently located near public transport. We believe in work-life balance and plan annual offsite outings, team building, and sports events throughout the year. In Vestas, you will experience an innovative environment where no days are ever the same, strengthening your personal as well as professional growth.


Additional Information
We do amend or withdraw our jobs and reserve the right to do so at any time, including before the advertised closing date. Please be advised to apply on or before the 31st of December 2021.


Additional Benefits

  • Fitness Subsidy
  • Retirement Benefit Plan

About Vestas                                                                


Vestas is proud to be the energy industry’s global partner on sustainable energy solutions. We design, manufacture, install, and service wind turbines across the globe, and we have installed more wind power than anyone else. 


Vestas strives to be the most inclusive workplace in the sustainable energy industry and ensures equal opportunities for everyone regardless of the social identity. We are stronger as a company not despite our differences, but because of them, both professionally and personally. Beyond a diverse workforce, we want to ensure that all of our employees are included and actively contributing to Vestas’ success and innovation. Only then can we become the global leader in sustainable energy solutions and ensure sustainability in everything we do. 


At Vestas, we offer global opportunities for people with growth mindsets and the desire to make a shared and positive impact. We work in the true spirit of our corporate values: accountability, simplicity, collaboration, and passion. We expect everyone to live up to these in their day-to-day work – no matter what you do and where you are in the organization.

Learn more about Vestas at www.vestas.com and follow us on our social media channels.