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PTC Enterprise Platform Windchill IT Senior Supporter

Requisition ID:  26301

Pasay City, 00, PH

Work experience:  Administrative
Type of position:  Full-Time


Vestas Factory



You will work in the PTC Enterprise Platform department within Vestas Global IT. We are a team that supports two platforms: PTC Windchill and PTC ThingWorx. You will be part of the PTC area where we have full responsibility for the PTC systems. Therefore, we monitor our systems to be ahead of the end user when something happens.


We act as an advisor to the company to find a good and stable solution with them, which we can then use later. In this way, we can ensure that we only have good and smart solutions in place. At the same time, we own the roadmap of the PTC products and keep our systems as close as possible and reasonable to the PTC release dates. Last but not least, we run innovation projects on the latest PTC software releases to get a feel for them and use this in our consultations with the company. But we are not alone here, we work closely with PTC Product Management and PTC R&D, using the latest and high-quality builds for all our PTC products. We work with almost all of PTC's products and IoT is our strategy to collaborate and share information between PTC products and third-party integration platforms.


Overall, we are a qualified team of 5 experienced IT architects, specialists and consultants in PTC, supported by other experts. But we are also an organization that is developing professionally in all PLM areas, so we are an organization that is constantly moving into new areas. Do you want to be a part of it? Then you should apply.


Vestas Solutions > VPS > Product Lifecycle Management (PLM)



You will be part of our core backbone and your primary responsibilities will include but are not limited to:

  • Supporting L2 and L3 tickets and if needed collaborating with PTC on the resolution
  • Monitoring the queues and health of the Windchill system
  • Deploying new functionality in our Windchill systems
  • Rehosting of Windchill systems
  • Modifying connection strings to and from our Tibco system
  • Administer access and usage of Windchill development and quality systems



This job is highly relevant for you if you have experience in at least one of the following areas:

  • You have at least 2-3 years of experience working in the PTC Windchill area, mainly on the infrastructure side
  • Familiarity with ticket management tools & processes
  • Experience in performing root cause analysis and identifying opportunities for improvement
  • You understand JAVA code
  • Experience in xconf files, WTsafe area, enumcustomisation, Type and Attributes, etc
  • Experience in how to deploy new functionalities with different methods
  • Experience in setup and configuring a CAD worker



  • Very good written and oral communications skills in English
  • Solid coordination skills, interpersonal skills and willingness to cooperate
  • Ability to take responsibility and carry out tasks effectively
  • Willingness to work approximately one weekend per month


What we offer

  • You will have the opportunity to work in an exciting renewable business where we are all working together to make the world more sustainable
  • You will also have the opportunity to work with and grow in the full range of PTC Windchill products
  • You will work in a team of highly skilled colleagues with diverse backgrounds and work closely with a global organization


Additional Information
We do amend or withdraw our jobs and reserve the right to do so at any time, including before the advertised closing date. Please be advised to apply on or before the 31st of July 2022.


Additional Benefits

  • Fitness Subsidy
  • Retirement Benefit Plan

About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. 
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 145 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. 
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. 
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. 
To learn more about our company and life at Vestas, we invite you to visit our website at and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.