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Customer Engineer - Temporary position

Requisition ID:  20886
Location(s): 

Malmö, Skåne Län, SE

Work experience:  Professional
Type of position:  Full-Time

 

Vestas Factory

 

Are you looking for a new exciting opportunity in a global organizational environment and would like to be a part of a green energy transition? Then Temp Customer Engineer with the energy industry’s global partner on sustainable energy solutions might be the job for you. 

 

EVP NCE > SBU NCE Service > Customer service Sweden
Vestas NCE is a sales business unit covering countries in Northern and Central Europe. We are responsible for the sales function, project, installation, and service of wind farms throughout these regions. The Service department is responsible for service, service sales, and maintenance of the wind turbines within the Nordic countries. 


Responsibilities
As a Customer Engineer, you will be part of our service organization in close contact with our technical department and Customer Service. You will report to a Team Lead in Customer service and your primary responsibilities and tasks will be to:

  • Providing first-line customer communication for technical matters
  • Acting as the best point of contact for technical customer requests via email, chat, or phone across all customer journeys 
  • Handling service orders in SAP & Salesforce for blade repairs Provide blade inspection reports to customers
  • Participating in customer meetings ad-hoc and weekly during the blade repair season
  • Handing blade repair reports 

 

Qualifications

  • A technical background
  • Experience in working with sales and customer service
  • Advanced user of MS Office
  • Good verbal and written communication skills in Swedish and English

 

Competencies

  • Service- and solutions-minded with a solid business aspiration 
  • Accountability and work effectively 
  • A positive team-oriented person 
  • Detail-oriented and organized with a high focus on quality
  • Ability to cope with high activity levels 

 

What we offer
Apart from a quality benefits package, you will become part of a team with skilled and committed colleagues who are all enthusiastic about wind energy. We have a good atmosphere within the department where everyone is prepared to support when needed. You will have the opportunity to develop a career in a global company within a very exciting industry.


Additional Information
This is a temporary contract (maternity cover) up to the 18th of November 2022. We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before the 26th of January 2022.


About Vestas                                                                
Vestas is proud to be the energy industry’s global partner on sustainable energy solutions. We design, manufacture, install, and service wind turbines across the globe, and we have installed more wind power than anyone else. 

Vestas strives to be the most inclusive workplace in the sustainable energy industry and ensure equal opportunities for everyone regardless of the social identity. We are stronger as a company not despite our differences, but because of them, both professionally and personally. Beyond a diverse workforce, we want to ensure that all of our employees are included and actively contributing to Vestas’ success and innovation. Only then can we become the global leader in sustainable energy solutions and ensure sustainability in everything we do. 

At Vestas, we offer global opportunities for people with growth mindsets and the desire to make a shared and positive impact. We work in the true spirit of our corporate values: accountability, simplicity, collaboration, and passion. We expect everyone to live up to these in their day to day work – no matter what you do and where you are in the organisation.

Learn more about Vestas at www.vestas.com and follow us on our social media channels