Manager NCRs & Claims MED

Region MED >  Customer Project Execution, MED >  Project Management Office >  Manager NCRs & Claims MED

Every wind farm project we build is massive, complex, and financially significant. Within our regional Project Management Office (PMO) for the Mediterranean (MED), this role sits at the intersection of quality assurance and financial performance. This position has a fully regional scope covering all countries within the MED business unit, making it a key role for aligning quality, cost recovery, and project success across diverse international teams.

What You Will Do

• Lead a Multicultural Team: Manage, mentor, and develop a geographically dispersed team of 5–6 professionals across the Mediterranean region.

• Oversee the Claims Lifecycle: Supervise all product notifications and non-conformances (NCRs) during project execution. Perform root cause analysis and implement immediate actions to recover costs and avoid extra expenses.

• Track Critical Issues: Follow up closely on CIM (Critical Issue Management) cases, ensuring alignment between regional project execution and global quality standards.

• Master the Data: Consolidate and deliver high-quality, transparent regional reporting. You will transform raw data into clear insights that help leadership see where we can prevent financial losses.

• Partner for Success: Collaborate daily with Project Management, Quality, Legal, and procurement teams across different countries.

What We Are Looking For

We are looking for a hybrid leader who balances technical understanding with solid business acumen. If you can lead teams remotely, negotiate effectively, and make data-driven decisions, you will thrive here.

Your Qualifications

• A University Degree in Engineering, Business Administration, or a PMP certification.

• Fluency in English is important (written and spoken), as you will work daily with multicultural teams.

• Prior experience in the wind/renewable energy sector or a highly dynamic multinational industrial environment (such as automotive or large scale infrastructure).

Your Skills

• PMO & Remote Leadership: Experience in managing complex projects and leading teams that are physically located in different countries

• Quality & Claims Knowledge: A solid understanding of how NCRs and claims lifecycles work, alongside experience in quality assurance and continuous improvement

• Data Excellence: Advanced skills in data consolidation and reporting tools like Power BI or Excel. You know how to read data to find financial opportunities

• Stakeholder Management: Effective communication skills. You can work with and build trust with both internal project teams and external suppliers or clients

• Focused Problem Solving: A clear emphasis on spotting financial risks early, raising issues when needed, and responding quickly to protect project budgets

Main KPIs for this Role

• Cost Recovery: Effectively recovering costs resulting from product and execution deviations.

• Data Quality: Ensuring the transparency, accuracy, and timeliness of all regional NCR and claims data.

What We Offer

We offer an exciting position in an innovative, global company where your daily work supports the green energy transition.

You will join a diverse workforce that supports all social identities and is free of any discrimination.

We believe everyone should have equal access to opportunity, and we value a wide range of experiences, skills, and perspectives to help our team thrive. As part of this role, you will also enjoy a comprehensive benefits package designed to support your well-being and professional growth:

Salary Based on Experience: Realistically aligned with your experience and the regional market standards

Annual Bonus: Reward schemes linked to your performance and company performance

Health & Security: Comprehensive Health Insurance and Life Insurance coverage

Daily Allowance: Meal allowances / lunch vouchers (dietas) included

Career Development: A structured career plan with continuous training and concrete opportunities for internal growth within Vestas globally

At Vestas, we believe that diversity makes us stronger. If you have a disability and are interested in this opportunity, we would be happy to get to know you and adapt the selection process to your needs.

Our commitment to a fair hiring.

At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.

DEIB Statement

 
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

BEWARE – RECRUITMENT FRAUD

 
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

About Vestas

 
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. 
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 200 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. 
With 39,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. 
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. 
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.