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Service Contract Engineer

Requisition ID:  21221
Location(s): 

Istanbul, Istanbul, TR

Work experience:  Professional
Type of position:  Full-Time

 Vestas Factory

Service Contract Engineer 
TRIstanbul | Professional | Full-Time 
| ID: 21221 

Contract Management department is a part of our Service Unit and is responsible for servicing all aftermarket customers with spare parts and services of the wind turbines as well as supervising the service contracts in place. The service business is a key growth area of Vestas and has aspirational targets to be achieved.

 

Responsibilities

* Develop and maintain relationships with existing customers; leverages relationship to ensure renewals of Service contracts

* Define common strategy in customer relationship management (together with Area Supervisor)

* Develop new business opportunities (value added services) and actively pursues recapture opportunities for lost accounts

* Prepare Time & Material quotations and ensure backlog increase with this type of sale.

* Assist the commercial department in the negotiation of new Service Contracts, amendments and service quotations (from the beginning of the process)

* Assist with answering contractual questions from Customers, Sales Department and Area Supervisors

* Deal with technical open cases resolution process (Proactive communication, regular meetings, close collaboration with Product Support Dpt., etc.)

* Control project Bonus and Penalties (incentive; variable price)

* Prepare the Monthly Windfarms Reports for the customer and upload them to the customer portal

* Invoice all customers and ensure updated billing plan in the ERP system

 

Qualifications

* Engineer or Business Administration graduation

* Contract management.

* Language skills: Turkish and English fluent.

* Electrical, Renewables, mechanical knowledge will be considered a great value but not required.

* Wind turbine, Energy or Aircraft industry experience would be considered a great value but not required.

 

Competencies

* Team worker (very important)

* High degree of flexibility

* Problem solving-oriented,

* Customer and business oriented

* Contract management skills

 

What We Offer

We offer an exciting job in a creative, international environment. You'll be working in a fast growing team which is at the forefront of growth within the wind energy sector. We put the emphasis on developing both personal and professional skills. In return, we expect you to go the extra mile to achieve results


About Vestas

Vestas is the energy industry’s global partner on sustainable energy solutions. We design, manufacture, install, and service wind turbines across the globe, and with more than 113 GW of wind turbines in 81 countries, we have installed more wind power than anyone else. 

Through our industry-leading smart data capabilities and unparalleled more than 96 GW of wind turbines under service, we use data to interpret, forecast, and exploit wind resources and deliver best-in-class wind power solutions. 

Together with our customers, Vestas’ more than 25.000 employees are bringing the world sustainable energy solutions to power a bright future.

Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills and perspectives, and gives everyone equal access to opportunity. 

We invite you to learn more about Vestas by visiting our website at www.vestas.com and following us on our social media channels.