Team Leader (m/f/d), Technical Support NCE Operational System Team

The Technical Support Operational System Team is a sub department of Technical Support NCE, supporting both Offshore and Onshore Service and Construction business in entire Northern Central Europe region, in terms of technical knowledge and acting as the link between R&D and local business units. As Team Leader you will be responsible for a group within Operations System team of 8-12 people. Their job is to provide technical support for various stakeholders within the NCE region.

Responsibilities

As a Team Leader, you will be responsible for developing the team to meet the requirements of an ever-changing and growing business. You will also play an important part in securing and delivering products and service to meet our customers' expectations.

Furthermore, your responsibilities will be:

• Remote Team Leadership, effectively represents and supervises a remote team of 8-12 employees

• Act as the deputy for the Manager of the Technical Operational System Team when required

• Role model ensuring team delivers on objectives and deliverables

• Ensure compliance with Vestas standards, processes, and procedures

• Resolve escalated issues promptly

• Strive for high standards and awareness within safety and sustainability in the team, as well as continuously work to ensure a good working environment, setting a clear direction and focus within the team to align with the business needs

• Setting clear operational expectations and KPIs within the team as well as implementing the relevant governance to review these regularly

• All personnel management within the team including recruitment, disciplinary, and capability actions where required

• Optimize/develop and improve tasks, processes, systems, and responsibilities within own team

• Provide timely and correct responses and support to the Service and Construction organizations

• Assure the link between Technical Support NCE and Technology R&D are maintained and developed

Qualifications

• Technical background e.g. a degree in IT or a related field or several years of experience in a technical field

• Experience in leadership role with a proven ability to develop teams and organizational results

• Experience of change management and improvement of processes

• Several years experience handling people and multiple functions within a department

• Highly skilled at stakeholder management and problem-solving skills

• Excellent communication skills in both verbal and written English

Competencies

• Service-minded with a natural motivation towards coaching, development, and support

• Have the leadership and attributes needed, to achieve set goals in complex organizations as well as being able to coach, empower, and support a team around you

• Proficient at networking and stakeholder management, with an understanding of their various requirements as well as different cultures

• Detail-oriented, organized and structured with a high focus on quality

• Ability to cope with stress in an ever-growing varied environment

• Effective leader of meetings, teams, and projects with an organized methodical approach

• Professional PC skills - SAP, Microsoft office suite

What we offer

You will become team leader of a skilled and committed team who are enthusiastic about wind energy. We have a good atmosphere within the department, and everyone is prepared to support when needed. You will have the opportunity to develop a career in a global company within a very exciting industry.

Additionally, we offer

• Permanent position

• Onboarding program

• Flexible working hours

• 30 vacation days (in DE; vary acc. to country)

For us, it's the individual that counts. We believe in diversity, reject discrimination and do not think in terms of gender, ethnic origin, religion, disability, age or sexual identity.

Were we able to convince you?

Then apply via our online portal. You will find the link at the bottom of the advert. Our recruiter Stefanie Küchler looks forward to receiving your application! We also invite you to find out more about Vestas by visiting our website at www.vestas.com and following us on our social media channels.

The successful energy transition needs people who MAKE it happen - be part of it!

BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, www.vestas.com/en/careers/job-openings.

DEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. 
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. 
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. 
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. 
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.