Service Quality Lead AME

Responsibilities:

• Act as contact person to Head of Regional Service Quality function and sub-regional Service organization.
• Support Service in reaching their Quality business targets.
• Support closed loops processes and Secure Quality improvement programs are implemented.
• Support Service in reducing CoPQ, with focus on LDs, Upside Sharing, LPF, Service overdue backlog.
• Implement product audit project and monitor Product Quality Audits, HOTO and Q-house mapping.
• Support delivering Quality training to Service and Awareness activities at site.
• Developing, the implementation of strategic quality initiatives in sub-regional service
• Ensure Closed loop Quality approach on NC, LPF, LD, CoPQ.
• Sub-regional Service point of contact for Quality, including escalation of compliance issues
• Support sharing of best practice in sub-regional Service through knowledge transfer across the value chain
• Secure ISO 9001 compliance and assist on Management review.

Qualifications:

• Bachelor's Degree in Engineering or equivalent and 3-5 years of experience in Quality.
• Six Sigma Green Belt - practitioner.
• Certified Lead Auditor for ISO 9001 Standard.

Competencies:

• Expertise and understanding of Service Quality processes.
• Experience of data analysis, with knowledge of relevant tools and methodologies, monitoring of results and implementing solutions.
• Communication cooperation and stakeholder management skills, experience in working in complex large matrixed organizations.
• Fluent in English.

What We Offer:

Great working environment, a multi-national team, and the possibility to take a leading role in supporting the quality journey in regional Service.

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DEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We specialize in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. 
Across the globe, we have installed more wind power than our competitors in the renewable energy arena. We consider ourselves forerunners within the industry, as Vestas continuously aims to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, Vestas has an unmatched history demonstrating our expertise within the field. 
With 29,000 employees globally, Vestas is a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. 
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives, and gives everyone equal access to opportunity. 
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.