Supply Chain Service Operations Manager (m/f/d)

Do you want to play an active role in shaping the energy future? At Vestas, you can! 

As the global leader in wind energy, we drive innovation to create a more sustainable world. With us, you will take on responsibility, grow both professionally and personally, and work in an environment that encourages collaboration, courage, and fresh ideas. 

Would you like to contribute your expertise in an international environment? At Vestas, you’ll find exciting projects, modern ways of working, and real opportunities to make an impact. 

Take the next step and start your journey as a Supply Chain Service Operations Manager (m/f/d). 

About the department

SBU NCE Service > Supply Chain, Repair & Tools NCE > Supply Chain Customer Care

North & Central Europe (NCE) is Vestas' largest region globally, and within the Service Supply Chain organization, the Supply Chain Customer Care department plays a critical role in supporting Service Operations. 

Your benefits – because your contribution matters

• Start & Perspective: Structured onboarding program and a permanent employment contract with long-term prospects 
• Development & Skills: Varied work in a forward-looking industry and individual opportunities for professional growth
• Flexibility & Work-Life Balance: Overtime account, option to work from home up to 8 days per month, 30 days of vacation plus Christmas Eve and New Year’s Eve off, and the option for a sabbatical 
• Add-Ons: Business bike, gym allowance, company pension plan, Germany-wide train ticket (Deutschlandticket) 
• Team & Culture: Scandinavian-inspired with flat hierarchies, informal culture, and a collaborative team atmosphere

Your responsibilities – here's where you can get involved! 

• You shape the connection between Supply Chain and Onshore Central Service, ensuring alignment, clarity, and effective decision‑making across teams
• You oversee sustainable reductions in Onshore LPF (Lost Production Factor) by resolving Supply Chain root causes and mobilizing cross‑functional initiatives to deliver measurable outcomes
• You manage the resolution of complex escalations, bringing together the right stakeholders to address systemic material and process issues
• You represent Supply Chain at a senior level, facilitating monthly performance reviews and contributing strategically to Service Operational Business Reviews
• You provide clear insights on performance, defining and monitoring key Supply Chain metrics that enable high-quality Service delivery
• You guide governance and priorities, ensuring Supply Chain perspectives are embedded in cross‑functional forums and enterprise decisions

Your profile – what makes you well suited for this role

• You hold a relevant academic degree (Bachelor’s or Master’s) in Supply Chain Management, Business Administration, Logistics, or a comparable field
• You bring solid, senior‑level experience in Supply Chain development, Service Operations, or business process improvement within complex, matrix‑driven organizations
• You have overseen cross-functional initiatives, demonstrating capacity to develop scalable solutions and create durable performance gains
• You handle data and performance metrics skillfully, converting insights into straightforward guidance and decisions for senior leaders
• You communicate with clarity, credibility, and interpersonal awareness, engaging effectively across functions, cultures, and leadership levels
• You are fluent in German (very good to near-fluent) and comfortable working in English as the corporate language
• You thrive in changing work settings, staying focused, organized, and cooperative even as priorities shift

Our commitment to a fair hiring.

 At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.

DEIB Statement

 
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

BEWARE – RECRUITMENT FRAUD

 
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

About Vestas

 
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. 
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. 
With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. 
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. 
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.