Field Operations Dispatcher (Service Planner / Scheduler)

Requisition ID:  43006

Gangwon-do, Gangwon-Do, KR Seoul, Seoul-teukpyolsi, KR YeongYang-Gun, Gyungsangbuk-Do, KR

Work experience:  Professional
Type of position:  Full-Time
Job Family:  Supply Chain and Logistics

Vestas Factory

Region APC > Service Asia > PLANNING ASIA


The Dispatcher is responsible for supporting service and site management by defining the working packages for the technicians for scheduled services and troubleshooting and monitoring as part of the back-end processing. This role is also responsible for monitoring the appropriate allocation of resources, including technicians, spare parts, and tools in order to maximize wind farm performance through tools/methods such as 52-week country/regional level capacity planning.



  • Balance all assigned product orders to ensure minimum downtime and maximum productivity

  • Service crew composition is up to date and adjusted to demand

  • Tools, parts & services are planned and monitored on time before crew mobilization

  • Crew schedules are monitored on a day-to-day basis

  • Service schedule is aligned with the obligations in service contracts

  • On time communication to crews an partners is guaranteed

  • KPIs and PPIs related to Planning & Scheduling are balanced and under control



  • Minimum 2 years. experience maintenance planning in large asset-based environment.

  • Experience in preparing detailed reports.

  • Experience liaising with Blue Collar workers.

  • Experience in high stress situations in major service planning in maintenance environment

  • Fluency in spoken and written English, Korean

  • Preferred qualification (Not Mandatory)

  • 4+ years of professional experience

  • Wind Turbine / Mechanical Engineering / Electricity related background



  • Technical and planning framework understanding

  • Thinking in processes

  • High degree of flexibility (working in changing environment)

  • Interpersonal skills

  • Ability to work in a time-sensitive situation.

  • High communications skills

  • Self-organization

  • Safety awareness

  • System user of MS Office, SAP and Salesforce


What We Offer

Vestas provides an open, respectful and global culture, attractive compensation package and long-term career development. Choose us, choose a brilliant future! To meet business growing needs, Vestas needs a lot of expertise to join us.

We care and respect all employees and will offer attractive benefits which include: A broad program of on job training, A great platform for professional and personal development, Bonus Program, Colorful team activities and etc.

We put the emphasis on developing both personal and professional skills. In return, we expect you to work efficiently to achieve results.


Additional Benefit

  • Flexible benefits plan

  • Medical insurance / Hospitalization / Life insurance

  • Critical illness insurance

  • Personal accident insurance

  • International business travel insurance

  • Additional annual leave to statutory (20 business days)

  • Maternity leave

  • Pregnancy treatment leave

  • Paternity leave

  • Paid sick/ medical leave

  • Half day off (a half-day off in the afternoon on the eves of mid-autumn festival, new year and lunar new year)

  • Annual medical examination

  • Send flower to employees in case of employee’s wedding or funeral

  • Long service award

  • Diverse and open work environment

  • Highly value career development of employees, support internal transfer and promotion


Additional Information

We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before the 30th of Jun., 2024.

About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. 
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 145 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. 
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. 
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. 
To learn more about our company and life at Vestas, we invite you to visit our website at and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.