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Task List Professional ASP

Requisition ID:  33492
Location(s): 

Chennai, TN, IN

Work experience:  Professional
Type of position:  Full-Time
Job Family:  Engineering

Vestas Factory

Vestas is the world leader in wind technology and a motivation in the development of the wind power industry. Vestas' core business comprises the development, manufacture, sales, marketing and maintenance of Wind Turbines. Come and join us at Vestas!

 

Global Operations Engineering > Service Industrialization > Task List Professional APC

 

Service industrialization is a global team ensures the implementation of allbrand service projects (Vestas and Multibrand), engineering changes. The team members are in Denmark, Germany, India, Poland, Portugal, Spain and the US. We work in close collaboration with a number of stakeholders across the organisation such as operations engineering, platform and Multibrand management, VPS and the SBUs. We professionally believe in diversified and multi-cultural workforce which can enhance the overall performance of the team and our service to the customers.


Responsibilities

  • Receive and analyze requests to update task lists (work types) based on agent's input, technical supports input and consumption data input

  • Communicate status of task lists changes requests and approach agents if needed

  • Define & prioritize global scope needs across the regions to increase availability & accuracy of work types

  • Recommend missing task lists based on daily analysis

  • Accountable that work types comply with global governance & global guidelines. Quality check

  • Create and update guidelines to facilitate agents & task list managers

  • Communicate status of task lists changes requests and approach agents if needed

  • Define content for the missing regional work types based on regional input as well as evaluation and analysis of data

  • Based on work order data, analyze demand for additional task lists to be created (availability)

  • Based on work order data, analyze demand for task lists to be revised (quality)

  • Report progress of availability and quality of work types.

  • Work Order analysis

  • Supervise regional conflicts

 

Qualifications

  • Engineering Graduate

  • Experience from technical planning and field service execution as a technician (preferably in Vestas or another service provider)

  • Technical wind turbine knowledge

  • Tooling knowledge

  • Intermediate to advanced Excel and PowerBI skills

  • Project management skills

  • SAP knowledge

  • SQL knowledge

  • Windchill experience 

 

Competencies

  • Structured and detail-oriented

  • Teamwork skills

  • Demonstrate effective communication to all levels of the business 

  • Good system and business understanding

  • Ability to evaluate numerical data and identify trends

  • Professional stakeholder management skills

  • Ability to work with limited supervision with frequent changes in priority


What We Offer

We offer you a position where you will collaborate with people all over the globe. Your position is anchored in a innovative area of constant change, where at the same time a thorough governance of quality is key. You will have a high level of influence on the future of Service Change Management in Vestas. 

We are a team with an eclectic mix of experiences and skills, working together to make Vestas' vision a reality. Join Vestas and you will find yourself working in a spirit of worldwide collaboration while enjoying the knowledge that you are making a positive difference and experience an organisation that focuses on both professional and personal growth.

 

Additional Information

The work location is in Chennai. 
Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 30th Jan 2023. 
Learn more about Vestas at www.vestas.com and follow us on our social media channels.


About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. 
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 145 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. 
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. 
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. 
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.