Salesforce Solutions Architect

You have been working as a Salesforce Architect/Consultant on Field Service related - projects and are ready to take the next step. There is a great opportunity in the new product-centric/agile organization to take on solutions for specific products along with contributing to the roadmap as an SF FSL architect for Service.

Digital Technology Solutions > Digital Technology Products & Platforms > Digital Service Operations

We, as the Digital Solutions organization, are accountable for digitalizing our operations by enabling the business to harvest Vestas' know-how throughout the value chain, while focusing on E2E synergies. Joining our growing team will provide opportunity to influence the fundamental shifts that we intend to take and continuously improve our solutions.

We are currently building up multiple agile product teams with innovative people, who are always ready to benchmark best practices from others' specialized expertise as we collaborate. With our main tool, Salesforce, we solve complex business challenges effectively and provide seamless service to our internal stakeholders. What you can take for granted is a challenging backlog of business and technical requirements that we need to incorporate into our offerings, commitment towards delivering high quality, and a strong mandate in developing best-in-class solutions. Products are a set of IT solutions used by 10+k users in 60+ countries and are utilizing or are integrated towards different renowned platforms like SAP or Salesforce.

You will be working based out of Chennai Location. You will be a key part of Vestas' transformation into the digital landscape, joining the Digital Product Area -Digital Service Operations. As Vestas undertakes this major transition to digitalization, we have structured our products into skill-centric chapters, ensuring that each domain maintains an unprecedented standard of expertise.

Responsibilities

As an FSL Solution Architect, you should possess expertise in understanding field service processes, configuring FSL components to align with those processes, and integrating FSL with other Salesforce products or external systems primarily with SAP. Your primary area of responsibility is within the technical development and maintenance of our Salesforce field service lightning solutions. On the way, you will work closely with the product team (Product Owners, Development Team) by being the interface between them. This position requires extensive experience working in field service environments and the candidate for this position must have Field Service Lightning experience.

Therefore, your tasks will entail:

• Grooming and analyzing business requirements from key stakeholders
• Provide recommendations/validations of the technical implementation of a solution
• Ensure that Salesforce application design best practices are followed
• Prepare solution design document and Technical Design documentation
• Conduct technical design and application code reviews and ensure successful deployment of the FSL solution
• Ensure technical product compliance (cyber security, release process, documentation, testing, etc.)

Qualifications

Required skill:

• Relevant bachelor's degree in Computer Science / Software Engineering / IT
• 2+ years of experience as a Solution or Application Architect in Salesforce Service Cloud / Field Service Application)
• Expert understanding of Salesforce Field Service Lightning
• Understanding of Enterprise & Salesforce-specific integration design patterns
• Expert understanding of the Salesforce development platform and best practices
• Expert understanding of the Salesforce Data Model and how to extend it

Desired skill:

• Salesforce Certified Technical Architect
• Salesforce Certified Service Cloud Consultant
• Salesforce Certified Field Service Lightning Consultant
• Field Service Lightning experience and Field Service Lightning trailhead badge
• Have worked in an agile environment and with Agile methodologies
• Previous experience in digital transformation, product development

Competencies

• Effective presentation skills
• Advanced written and oral communication skills
• Stakeholder management skills well-suited for a large, matrix organization
• A high degree of flexibility and competence needed to adapt to an ever-changing environment
• Forward-thinking disposition coupled with an eagerness to bring about results
• Take ownership of your assigned responsibilities

What we offer

Impact that matters - your results will change one of the world's biggest industries for the better and preserve our planet for future generations. Every day, you will be part of keeping Vestas in the leading position in wind energy, by pursuing our digital ambitions. You will be working with the newest technology and a very skilled team.

The exciting digital transformation journey will further promote that and guarantee strategic commitment throughout the years, to ensure that we - as the full sustainable energy industry - don't lose momentum, while scaling our operations. You will be encouraged to live up to that by developing yourself both professionally and personally.

Additional Information

We do amend or withdraw our jobs and reserve the right to do so at any time, including before the advertised closing date. Please be advised to apply on or before the 15th Dec 2024.

BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

DEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. 
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. 
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. 
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. 
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.