LE/ALE - Tech. Solutions

Vestas is the world leader in wind technology and a Defining force in the development of the wind power industry. Vestas’ core business comprises the development, manufacture, sale, marketing and maintenance of Wind Turbines. Come and Join us at Vestas!

Global Operations Engineering > Turbine Operations Engineering > SDC Turbine Engineering

TOE SDC is part of the Global Operations Engineering team. The Service Delivery Centre (SDC) contributes to the growth of Vestas Service by directly involving itself with Service Business Units (SBUs) on CIR reviews, VGA (Vestas Global Adviser) updates, and field support. Being a part of a Global function, we aim to be the best and keep improving ourselves to deliver the best. We review CIRs (Blades & General) created by site engineers across the globe on Vestas CIR Portal and third-party drone portals. We maintain the VGA portal up-to-date by creating new troubleshoot guides and upgrading existing guides. VGA is a tool used across Vestas to troubleshoot turbine-related concerns. We are responsible for supporting SBUs to achieve service targets by performing day-to-day technical tasks through a remote working structure.

Responsibilities

• Creating or conducting technical reviews of troubleshooting guides (VGA) for Onshore, Offshore, and MB platforms alarms
• Lead technical discussions across VPS and Service engineers to develop complex guides
• Develop and deliver yearly plan to deliver VGA, bringing Value into Vestas ecosystem
• Constitute and lead technical task force to provide VGA deliverables like LPF reduction, LD avoidance and improvement in other operational parameters
• Active involvement in developing solutions through analysis of various WTG parameter
• Lead and support service review of New Platform troubleshooting guides within agreed timeframe
• Proactive engagement in upgrading the VGA tool in terms of technical content, user interface, responsiveness and quality of content
• Resolve critical alarms through site participation
• Conduct weekly/monthly calls with stakeholders in order to align on VGA progress
• Support stakeholders in delivering feedback on time
• Create databases as needed to support digitization, data analysis, and minimize backlogs
• Create and update troubleshooting task-list into VGA
• Provide technical support to Service and VPS
• Provide operational support to site engineers in resolving turbine alarms/alerts
• Liaise with other technical staff throughout the company (worldwide) as part of solving technical issues
• Collaborate with regional teams on creating and deploying action plans for timely VGA delivery and LPF/LD reduction
• Facilitate brainstorming sessions with site technicians, functional specialists, and Vestas Power Solutions team members to develop high-quality troubleshooting guides
• Strive for the best quality of VGA Guides through continuous process improvement and innovation

Qualifications

• Bachelor's degree in Electrical/Electronic/Mechanical Engineering
• Minimum 8+yrs of experience in Technical support, Troubleshooting, commissioning or Service operations 
• 5+ years of site experience in WTG troubleshooting is must
• Multiband experience (GE/ Gamesa / Suzlon / Senvion etc.) is added advantage
• Offshore experience is plus point
• Knowledge of Power BI / Data analysis tool/ Jira is added advantage

Competencies

• Willingness to work in an international team with different cultures
• Proactive and strategic mindset 
• Good self-organizational skills and independent working style
• Experience in creation and evaluating of the work instructions
• Hands on experience in WTG Hydraulics troubleshooting or commissioning
• Expert level knowledge of turbine integration
• Ability to prioritize tasks in accordance with business goals
• Good knowledge of WTG control systems (Toolkit, VOB, VTM, VAX, Windchill etc.)
• Proactive in Problem Solving and innovation 
• Professional oral and written communication skills 
• Efficient computer skills 
• Should be a highly motivated attitude and be able to work with little supervision 
• Efficient technical skills with emphasis on diagnostics, troubleshooting, technical investigation and root cause analysis 
• Able to balance responsibilities and prioritize daily work
• Mature and collaborative towards work and team
• Growth mindset with ability to think out of box
• Flexible and ready to accept problems

What We Offer

We offer an exciting opportunity to grow and develop in professional and personal goals. We provide world class work environment with good work life balance to get the best from you. You will be part of highly professional , agile and innovative group with lot of opportunity to improve yourself and grow in the professional carrier. Vestas is on the journey to make world sustainable with "People First" mindset, by joining us you will be part of sustainable journey to make world better place for coming generations.

Additional Information

The work location is in Chennai, India.  Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 10th July 2024.

BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

DEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. 
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. 
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. 
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. 
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.