Construction Technical Support Specialist

Construction Technical Support Specialist – Remote 

The Construction Technical Support Specialist operates within the broader CPX and CIM organization. The department focuses on planned task execution, technical support, site alignment, and operational excellence across multiple stakeholders including Global teams, Service, Engineering, Finance, Controllers, PMO, CPX leadership, and upper management. Its mission is to ensure safe, efficient, high‑quality preventive service execution that meets customer expectations while maintaining effective internal collaboration, process discipline, and continuous improvement.

This remote role will support mainly the central and Midwest but being located in California or Texas is preferred. 

Key Responsibilities:

• Research, identify, develop, and communicate proactive, technical, and safety‑related tasks for CPX sites.
• Provide technical support for proactive work, problem cases, and material procurement.
• Communicate customer expectations, standards, and best practices.
• Build and maintain high‑quality relationships across internal teams and management levels.
• Develop effective staffing models to support proactive task execution.
• Track new cases and provide reporting to affected sites.
• Ensure compliance with safety procedures and maintain safe work environments.
• Monitor project schedules, financials, materials, and execution to ensure milestones and recovery plans are met.
• Oversee cost management, efficiency improvements, and adherence to internal/external requirements.
• Maintain accurate and timely data in required systems for reporting and tracking.
• Ensure proper documentation for billing and support accounts receivable processes.
• Manage site assets including materials, documentation, financial recovery, and labor.
• Represent Vestas core values and promote high performance standards.
• Anticipate and respond to ongoing construction needs with a customer‑focused mindset.
• Communicate Vestas' vision effectively and guide others toward organizational goals.
• Adjust priorities and apply critical thinking in dynamic environments.
• Demonstrate responsibility, ethical decision‑making, and cost‑effective work practices.
• Understand and fulfill Vestas contractual obligations and deliverables.

Requirements:

• 3-5 years of experience as a manager, project lead, or similar leadership role in service, industrial, or manufacturing settings.
• Demonstrated change management and conflict‑resolution skills.
• Ability to make balanced decisions that account for risk.
• Experience with continuous improvement, root cause analysis, closed loop corrective action, and Lean methodologies.
• Skilled in structured problem solving and resolving issues effectively.
• Prior experience managing people and projects.
• Solid problem‑solving, delegation, and self‑management abilities.
• Proficiency with Microsoft Office Suite (Windows, Word, Excel, Teams, PowerPoint, Outlook), SAP, and other relevant software.
• On average 40% travel will be required.

Competencies:

• Professional communication and interpersonal skills.
• Integrity and alignment with company values.
• Ability to work with minimal supervision in a remote environment.
• Willingness to adjust to changing priorities.
• Solid organizational, analytical, and critical‑thinking skills.
• Ability to mentor, motivate, and guide others.
• Commitment to safety, quality, and ethical decision‑making.
• Customer‑centric mindset focused on delivering high‑quality service.
• Ability to manage multiple demands in a dynamic environment.
• Accountability for decisions, actions, and results.

What We Offer: 

We offer an exciting position with great development opportunities in an inspiring environment at the world's number one wind turbine producer. We value initiative, responsibility, and accuracy. You will become part of an international environment with a commitment to sustainability and safety and you will work among colleagues who support one another. 

• Attractive salary and one of the most comprehensive benefits plans in the industry 
• Great benefits coverage that includes dental and vision 
• Generous Paid Time Off policies 
• Great 401(k) plan (with employer match) 
• Tuition assistance 

Salary range based on experience is $28 per hour to $34 per hour.

CCPA Notice for California Applicants

Our commitment to a fair hiring 
At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.

DEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. 
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. 
With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. 
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. 
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.