Dispatcher

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Region MED > SBU MED Service > Master Scheduling TK & MENA
The department of Service Operation Support located in Jordan, is part of a Global Service Operation providing services to customers in MENA. This department is responsible for planning of scheduled / unscheduled / CIM service activities.
The Dispatcher is, within the Planning Team at the Service Department, responsible for coordinating all tasks assigned to turbines with different priorities. Reporting to the Master Scheduler, the dispatcher is part of the Planning team that will work on all daily and short-term tasks, planning 100-150 turbines belonging to an Area. All planning, and scheduling tasks proceed according to Vestas’ policy and contracts, as well as local legal legislation.

Responsibilities

• Prepare short-term plans for all turbines according to Vestas’ priorities and service contract liabilities
• Manage all resources (personnel, spares, consumables, tools, etc.) that are needed for every single task
• Coordinate all tasks according to capacity planning with short-term levelling (12 weeks)
• Create daily communication with the customer, share plans and act according to deviation within the day
• Create communication for technical and system vise processes with internal and global Vestas support departments when proceeding with planning tasks
• Follow technical, safety, and local legal training needs and planning, documentation, and certification of all technicians in the area
• Monitor the material safety stocks and site stock counts

Qualifications

• Degree in Electrical or Mechanical Engineering or similar
• 2 years of work experience (preferred)
• Wind industry experience (preferred)
• Fluency in English (written and spoken)
• MS Excel and Power BI computer skills 
• Salesforce knowledge (preferred)

Competencies

• Good business and information/data analysis understanding
• High organization and interpersonal skills as well as solid communication capabilities
• Ability to adapt to an ever-growing environment
• Capacity to prioritize several tasks and adjust workload accordingly
• Risk management, problem-solving and judgment capabilities
• Being analytical according to changes and able to decide correctly with different parameters

What We Offer
Vestas offers you a versatile job in an exciting team in a global environment and a growing industry.
You will have a great impact on the planning and execution of the tasks, cost management, and efficiency and have the opportunity to work closely with Operation, Customer Service, and Planning team at Service in a very diverse and exciting company and industry.
This is an opportunity to develop your professional and interpersonal skills, as well as task planning and management skills.

Additional Information
This position is based in Tafilah, Jordan.
We will be reviewing applications on a rolling basis, therefore, early applications are encouraged. To apply for this opportunity please submit your CV in English.

BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

DEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. 
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. 
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. 
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. 
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.