Tools Technical Support Manager

Now you can join the world's most sustainable company in a fast-developing industry. Do you have experience as a Technical Support Manager? Do you want to take your personal and professional career to the next level? Then we want to hear from you! 

Service > Global Service Supply Chain> One Tool Technical Support
One Tool Unit is a new business unit in Vestas in charge of optimizing and standardizing Vestas's management of a broad variety of tools for internal customers across the entire value chain of Vestas construction & service operations. Our aim is to enable global and regional response to tools management, improving efficiency and scalability of Vestas operational execution.

Responsibilities
Your primary responsibility will be to support the launching of new projects, new tooling solutions, and support the regional warehouse as SME for Construction and Maintenance tools. You will be working closely with our internal customers and shall act on behalf of Tools, providing timely and optimized solutions meant to fulfill the customer's needs and requirements. You will be the go-to person related to Tools Performance. Your role as a manager, will be to develop and provide resources to implement the tasks below:

• Contribute to continuous improvement initiatives to enhance operations performance
• Ensure stakeholder alignment when it comes to the right tool for the job
• Support the warehouse in finding the correct tool for the job and assisting with the toolkit
• Provide feedback to the Technology whenever tools should be improved or corrected
• Maintain good liaison with Operations, Warehouse, Excellence team, VPS Modules, and Configuration Lead
• Trigger Close loop quality by creating problem reports and feedbacking technology
• Take proactive actions to reduce the Cost of Poor Quality on Tools

Qualifications

• Ability to handle projects, motivate people as well as direct complex, cross-functional teams
• Positive influencing, communication, and interpersonal skill
• Ability to work unsupervised, with little management oversight
• Customer focused, proactive and result oriented
• Solid language skills (verbal and written) in English 

Competencies

• Good interpersonal and stakeholder management skills
• Good grasp of business processes
• Solution oriented, problem solver
• Effective yet diplomatic
• Experience in wind turbine construction projects or service operations preferred

What we offer
We offer the great opportunity of joining a committed team within an international environment, that plays an important role in guiding the energy transition. You can expect to join a team that supports you and is always open for new ideas within a discussion-based culture. You will have an important impact on achieving the short-, mid-, and long-term goals of our region.

Additional information
Applications are handled on an ongoing basis. Please apply online with your letter of motivation and CV.
Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 25/05/2024

BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

DEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. 
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. 
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. 
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. 
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.