Technical Salesforce Architect, Service Operations

Are you ready to step into a Company with a vision to be the Global Leader of Sustainable Energy Solutions and take on an important role as Technical Salesforce Architect, Service Operations?

Digital Solutions & Development > Digital Solutions > Digital Service Operations

We, as the Digital Solutions organization, are accountable for digitalizing our operations by enabling the business to harvest Vestas´ know-how throughout the value chain, while focusing on E2E synergies. Joining our growing team will provide opportunity to influence the fundamental shifts that we intend to take and continuously improve our solutions.

We are currently building up multiple agile product teams with innovative people, who are always ready to benchmark best-practices from others´ specialized expertise as we collaborate. With our main tool, Salesforce, we solve complex business challenges effectively and provide seamless service to our internal stakeholders. What you can take for granted is a challenging backlog of business and technical requirements that we need to incorporate into our offerings, commitment towards delivering the state-of-the art, and strong mandate in developing best-in-class solutions. Products are a set of IT solutions used by 10+k users in 60+ countries and are utilizing or are integrated towards different state-of-the art platforms like SAP or Salesforce.

You will join our Product team in Aarhus, Denmark. You will be a key part of Vestas' transformation into the digital landscape, joining the Digital Product Area -Digital Service Operations. As Vestas undertakes this major transition to digitalization, we have structured our products into skill-centric chapters, ensuring that each domain maintains an unprecedented standard of expertise.

Responsibilities

As FSL solution architect, you should possess expertise in understanding field service processes, configuring FSL components to align with those processes and integrating FSL with other Salesforce products or external systems primarily with SAP. Your primary area of responsibility is within technical development and maintenance of our Salesforce field service lightning solutions. On the way, you will work closely with the product team (Product Owners, Development team) by being the interface between them. This position requires extensive experience working in field service environments and the candidate for this position must have Field Service Lightning experience.

Therefore, your tasks will entail.

• Grooming and analyzing business requirements from key stakeholders.
• Provide recommendations/validations of the technical implementation of a solution.
• Ensure that Salesforce application design best practices are followed.
• Prepare solution design document and Technical Design documentation.
• Conduct technical design and application code reviews and ensure successful deployment of the FSL solution.
• Ensure technical product compliance (cyber security, release process, documentation, testing, etc.).

Qualifications

• A Bachelor´s or Master's degree in Computer Science / Software Engineering / IT and similar.
• 2+ years of experience as a Solution or Application Architect in Salesforce Service Cloud / Field Service Application).
• Expert understanding of Salesforce Field Service Lightning.
• Understanding of Enterprise & Salesforce specific integration design patterns.
• Expert understanding of Salesforce development platform and best practices.
• Expert understanding of the Salesforce Data Model and how to extend it.

Desired skill:

• Salesforce Certified Technical Architect.
• Salesforce Certified Service Cloud Consultant.
• Salesforce Certified Field Service Lightning Consultant.
• Field Service Lightning experience and Field Service Lightning trailhead badge.
• Have worked in agile environment and with Agile methodologies.
• Previous experience in digital transformation, product development.

Competencies

• Good presentation skills.
• Good written and oral communication skills.
• Stakeholder management skills well-suited for a large, matrix organization.
• High degree of flexibility and competence needed to adapt to an ever-changing environment.
• Go-getter attitude and have a drive to make things happen.
• Take ownership in your assigned responsibilities.

What we offer

• We offer joining the Vestas team as the market leader in the wind industry and taking up an important role in the digital transformation journey.
• You will be working with the newest technology and a very skilled team.

Additional information

This role is based in Aarhus, Denmark. 

We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 22nd May 2024.

For further information please contact Ravi Bedadi, Senior Recruiter.

BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, www.vestas.com/en/careers/job-openings

About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. 
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. 
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. 
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. 
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.