Service Delivery Manager

Requisition ID:  43170

Aarhus N, Region Central Jutland, DK

Work experience:  Specialist
Type of position:  Full-Time
Job Family:  Information Technology

Vestas Factory

If you have an appetite for a crucial role managing our contractor and vendor contracts, guiding our overall financial performance and driving financial and performance optimization project then you could be the talented Service Delivery Manager (SDM) we’re looking for. We are on a digital journey scaling impact of IT and this role is a critical foundation creating capacity and financial room for that journey. 

Digital Solutions & Development > Digital Solutions > Digital Employee Experience & Infrastructure as a Service

Digital Experience and Infrastructure as a Servie (DEX&IaaS) is part of Digital Technology Solutions reporting to the CIO of Vestas, where we are end-to-end responsible for the full stack foundational Enterprise Infrastructure; everything from laptops over server infrastructure to Global WAN services. 
We develop, deliver and own strategies, roadmaps, governance and day-day operations driven by business demands and technology expertise. We are a digital factory working in independent agile products with full budget responsibility on global digital platforms delivered from both smaller local vendors as well as major global vendors. You are accountable for a number of the major accounts and responsible for the financial overview in and across the agile products and areas.

As a SDM you’ll, in close collaboration with our Vendor Management and procurement office, drive vendor relationships in all phases; contracts, day to day collaboration, invoicing and controlling. Our continued success is heavily dependent on our vendors, and ongoing performance and relation development is crucial. On top the financial numbers with these vendors are of a size that calls for continuously optimization. Main Vendors are our Global WAN line (internet line), our hardware and platform vendors and our Sourcing Partners.
Guided by, and in collaboration with, our finance partners you develop and maintain financial reports and overviews for the budget owners in the department. You use the deep insight in our budget numbers for various impact and business case analysis.
Either driven by your SDM role or the financial and/or performance initiatives your financial analysis you’ll be accountable for cross cutting change initiatives in the department.

Experience in this type of role is off course advantageous and we can easily have overseen responsibilities that should be taken care of, but documented talent can open the door.
We expect you to have a relevant background such as.

  • A Bachelor or master’s degree in IT, engineering, finance or related.
  • Experience working with enterprise ERP systems and related reporting tools.
  • Experience working commercial contracts and light financial controlling is beneficial.
  • Project management, where you’ve both defined and driven a well defined scope.

We work as a team, and as a team we will achieve our goals, you therefore need to enjoy collaboration with many internal and external stakeholders.

  • You are curious, bold and persistent, you don’t necessarily take no for an answer.
  • You have a look for the details and are analytical, structured and methodological.
  • You are a true team player and now how to foster team spirit around you. 
  • You can drive stakeholders and team members by visions and logic.
  • You respect equality and are a true believer of the value of diversity in a global setting.
  • You are reliable as a person, both regarding your working habits - being committed and systematic - and towards your colleagues asking for your expert consultancy. 

What we offer
We offer the opportunity of a challenging role in the transformation of a global infrastructure department, where you will interact with (and visit) colleagues in Digital Solutions, business units and outsourcing partners around the world. Reporting to the Director of the Product Area you’ll be driving major change initiatives based on your own analysis. Overall, we offer a platform for your career development whether that be management, financial or technical, while improving our performance.


Additional information

This role is based in Aarhus, Denmark.
Applications are handled on an ongoing basis, so please apply online as soon as possible and no later than the 21st February 2024.
For additional information on the position, please contact Ravi Bedadi, Senior Recruiter.

About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. 
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 145 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. 
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. 
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. 
To learn more about our company and life at Vestas, we invite you to visit our website at and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.